Description
The Department of Veterans Affairs is seeking a contractor to provide full service preventative maintenance and repairs of VA-owned medical gas sourced equipment. The contractor will be required to perform quarterly scheduled maintenance and emergency repair service for the equipment listed in the Statement of Work. The contractor must employ Certified Field Service Representatives who have had Original Equipment Manufacturer (OEM) training on all equipment listed. The contractor will also be required to provide all parts, tools, labor, and travel to perform maintenance service and repairs.
Some key points of the contract include:
* The contractor will provide preventative maintenance and repair services for medical gas equipment at the Harlingen VA Clinic and the Harlingen VA Clinic - Treasure Hills.
* The contractor will be required to perform scheduled maintenance and emergency repair service for the equipment listed in the Statement of Work.
* The contractor must ensure proper service levels are maintained and make certain that equipment performance is optimal in accordance with manufacturer specifications.
* The contractor will be required to provide 24/7/365 Technical support and Help Desk support to address questions and problems on an immediate, real-time basis.
* The contractor will be required to submit a list of all needed or anticipated repairs revealed during the performance of preventative maintenance tasks to the Contracting Officer's Representative (COR) along with the test reports prior to leaving the site.