Description
The Department of Veterans Affairs is seeking a contractor to provide wheelchair transportation services for the James H. Quillen VA Medical Center in Mountain Home, Tennessee. The contract period is for 5 years, with the option to extend. The contractor will be required to provide transportation services within a 40-mile radius of the medical center, as well as outside of this area. The contractor will be paid based on a price/cost schedule, with different rates for trips within and outside of the 40-mile radius. The contractor will also be required to provide wait time and beyond remote trip rates.
The key requirements of the contract include:
• Providing wheelchair transportation services to veterans
• Maintaining a fleet of vehicles to provide these services
• Having a system in place for scheduling and tracking trips
• Providing wait time and beyond remote trip rates
• Having a plan in place for onboarding and training drivers
• Having a system in place for monitoring and reporting performance