RFQ 26-05 On-Call Technical Planning Assistance

The Southeastern Regional Transit Authority (SRTA) is seeking statements of qualifications (SOQs) from qualified firms to provide Technical Planning Assistance on an as-needed basis. The contract will be for a period of three years with two one-year options to renew. The selected firm will provide on-call multi-disciplinary fixed route and demand response service planning, operational data analysis, and public outreach and customer engagement services. The SRTA is looking for a firm with experience in transit service planning, public engagement, and graphic design. The SOQ should include a brief written description of the proposed project team, a clear and concise explanation of how the team satisfies the minimum qualifications, and a description of the firm's approach and management plan for providing technical planning services. Some key aspects of the work include: • Providing technical assistance for fixed route and demand response service analysis • Providing technical assistance for Title VI analysis for major service changes and fare changes • Providing assistance with public outreach and public engagement for service changes and fare changes • Providing assistance with customer service surveys, customer outreach, and customer engagement • Providing assistance with bus stop site evaluations • Providing assistance with on-board passenger counts • Providing assistance with grant applications as needed • Providing safe harbor language document translation and in-person interpretation for public engagement events • Conducting special studies