Description
The 509th Bomb Wing at Whiteman Air Force Base requires a full‑service, single‑source maintenance contract for its command‑post communications system. The contractor will provide labor, parts, software updates, and a five‑year unlimited warranty, along with 24/7 emergency technical assistance and strict response‑time commitments for system failures. The contract includes a base year (Nov 2026 – Oct 2027) with up to four one‑year options extending through Oct 2031, and the contractor must submit annual renewal proposals after the warranty expires.
• Provide comprehensive maintenance (hardware, software, parts, workmanship) for command‑post communications equipment.
• Deliver 24 × 7 emergency support with defined response times (2 hr for catastrophic failures, 3 hr for major failures, 3 days for minor).
• Supply an unlimited five‑year warranty beginning on contract award and offer yearly renewal quotes for up to five additional years.