Description
The Alaska VA Medical Center is seeking a contractor to provide Optime Complete services for Carl Zeiss HFA3 860s Visual Field Analyzer, Clarus 500, and Cirrus 5000. The contract includes preventive and corrective maintenance, as well as remote support. The contractor must provide parts, labor, and travel to repair and maintain the equipment, and must have specialized experience with the specified equipment. The contract has a base period of one year, with three option years.
• The contractor must provide unlimited telephone technical support and onsite response within two days of request.
• The contractor must also provide calibration certificates and service reports after each maintenance or repair.
• The contractor must comply with all applicable laws and regulations, including those related to labor, employment, and environmental protection.
• The contractor must also provide documentation of OEM/OEM distributor status and must sign a non-disclosure agreement.