Unclaimed Vehicle Portal

The State of Tennessee Department of Revenue seeks a single‑vendor, fixed‑price partner to design, develop, host, and maintain a web‑based “Unclaimed Vehicle Portal.” The portal must enable authorized users (law‑enforcement agencies, garage keepers) to post abandoned‑vehicle notices and allow the public to search by VIN or license‑plate, with real‑time data, billing integration, and 24/7 support. The solution must be hosted in the State’s AWS cloud tenant, meet stringent security and privacy standards (PCI‑DSS, SOC‑2, FIPS, etc.), and integrate with the State’s merchant‑services provider and MyTN.Gov. The contract term is 60 months with a Phase‑Two go‑live deadline of October 1, 2026 and ongoing maintenance thereafter. • Web‑based, responsive portal with user‑role management and transaction‑based fee processing. • Hosted in Tennessee’s AWS tenant; must satisfy DPPA, PCI‑DSS, SOC‑2 Type 2, and other state security requirements. • Provide 24/7/365 help‑desk, real‑time API/WebHook interfaces, and monthly reporting on transaction volume. • Fixed‑price lump‑sum for Phase Two implementation plus per‑transaction fee for each publisher‑posted notice; no price escalations.