Description
The USDA Agricultural Research Service (ARS) in Raleigh, NC is seeking a qualified vendor to provide a one‑year base‑year service and maintenance contract (with two optional one‑year extensions) for the LGC Genomics oKtopure high‑throughput DNA isolation robotic instrument. The contractor must maintain calibration of the 96‑channel dispense head, keep instrument software up‑to‑date, and ensure proper plate and protocol settings. The contract is a Firm‑Fixed‑Price RFQ, not set‑aside for small businesses, and will be awarded to the offeror presenting the best value based on technical approach and price. The total potential performance period is three years (base year + 2 options).
• Base‑year service: 12 months of preventive maintenance, calibration, and software updates.
• Option Year 1 & 2: Same scope, each for an additional 12 months.
• Required deliverables: On‑site or remote support, parts replacement as needed, documentation of service activities.
• Evaluation criteria: Technical capability to meet the SOW schedule, past performance, and fair‑and‑reasonable pricing.
• Submission deadline: 15 Sep 2026; questions due by 17 Sep 2025.