Description
The FDA is seeking a total‑small‑business set‑aside IDIQ contract to provide end‑to‑end ThinkTrends software services, including implementation, configuration, enhancement, maintenance, licensing support, data migration, AI/ML model management, OCR/Document AI, RPA, analytics, dashboarding, integration with FDA systems, security/compliance, agile project management, training, and transition support. The IDIQ will have a ceiling of $49 million over a five‑year ordering period (with four optional one‑year extensions) and will be awarded as a single‑award contract. Work will be performed under task orders (labor‑hour or firm‑fixed‑price) issued by the FDA Office of Acquisitions & Grant Services. Key responsibilities include:
• ThinkTrends software implementation, configuration, enhancement, and ongoing support.
• Integration of ThinkTrends with existing FDA applications (FAERS, Site Selection Tools, BEST).
• Data migration, cleansing, cataloging, and AI‑driven document processing (OCR, ICR, NLP, Document AI).
• Development of RPA workflows, AI/ML lifecycle (MLOps), and advanced analytics/visualization dashboards.
• Security, validation, auditability, and compliance with federal information‑security standards.
• Agile project and program management, including weekly/monthly reporting and transition planning.
• License acquisition and installation support, training, and knowledge transfer.