Description
The Kansas Department of Health and Environment Laboratories (KHEL) is seeking qualified vendors to provide Preventative Maintenance Service for Autoclaves. The contract will be for a period of 5 years, with the option for annual pricing increases not to exceed 5%. The selected vendor will be required to perform quarterly preventive maintenance inspections and repair calls on the specified equipment. The vendor will also be required to provide documented preventative maintenance and service results for retention to the customer.
• Preventative maintenance inspections will be performed at least every 180 days + 10 working days
• Call-back service for up to 30 days after a semiannual preventative maintenance inspection will be at no charge during normal working hours
• Call-back service for more than 30 days after a semiannual preventative inspection will be at a reduced rate of 25% off the labor charges
• Emergency breakdowns are included with the service contract, with a response time of 48 hours
• Telephone support is included with the service contract during normal business hours