Ascend704 Managed Network & NOC

The South Piedmont Community College is seeking a fully managed Network Operations Center as a Service (NOCaas) for its new Ascend704 Entrepreneurship Center. The selected vendor will provide design, procurement, installation, configuration, monitoring, support, maintenance, and lifecycle management for a complete enterprise-grade wired and wireless networking environment. The facility will support multiple independent tenants, shared office space, public/common areas, meeting rooms, and large conference/event space usage. The selected solution must provide secure multi-tenant segmentation, enterprise wireless coverage, dedicated internet connectivity, and 24x7 monitoring/support services. • The project requires a comprehensive network design and engineering solution. • The solution must provide internet services, wireless requirements, and wireless coverage requirements. • The vendor must provide switching infrastructure, firewall and security requirements, and monitoring and NOC services. • The vendor must also provide support requirements, authorized contacts, and service level agreements (SLAs). • The solution must comply with industry accessibility standards and provide product documentation that demonstrates digital accessibility.