Description
This solicitation is a renewal of the F5 BIG‑IP load balancer support contract for Los Angeles County’s Internal Services Department. The County is seeking qualified vendors to provide 12 months of maintenance, support, and removable‑hard‑drive (RMA) services for existing F5 BIG‑IP devices (model I5600 and I560). The work includes warranty‑level service (Level 1‑3), on‑site or remote support, parts replacement, and electronic delivery of software updates. Bids must be submitted electronically via the County Vendor Self Service portal by 12:00 PM on October 9 2026. The contract will be awarded to the lowest total acceptable offer, with a maximum aggregate spend of $200,000 per fiscal year.
• Scope: Maintenance, warranty, and RMA services for four F5 BIG‑IP units.
• Quantity: 4 service lines (two BIG‑IP premium services, two RMA units).
• Delivery location: Data Systems – SHF Data Network, Norwalk, CA 90650.
• Term: 12 months (10/01/2026 – 09/30/2027).
• Submission: Online only; required forms in Appendix A.
• Evaluation: Lowest total acceptable offer; small‑business preferences encouraged.