RFR 26-108 Language Learning

The Commonwealth of Massachusetts’ Board of Library Commissioners seeks proposals from online content providers for licensed access to language learning electronic products for library patrons. The contract is expected to last for 5 years, with an initial duration of 2 years and 3 renewal options of 1 year each. The selected vendor will be required to provide language learning electronic services to library patrons, including instruction in all aspects of a language, including speaking, listening, reading, and writing. The vendor must also provide measures to ensure patron privacy and security, including SSL encryption, protection of patron accounts and search histories, and security auditing practices. • The vendor must provide a wide variety of available languages to learn, including languages or dialects from around the world. • The vendor must provide enrichment materials, including cultural information or citizenship preparation. • The vendor must provide a description of the product(s), including the primary audience, primary coverage area/topical areas, available interface languages, and available content languages. • The vendor must provide a statement regarding their policy regarding ILL, copyright, and fair use. • The vendor must provide a description of their collection development and editorial oversight process. • The vendor must provide a description of their persistent links and citation capabilities.