Description
The US Air Force is seeking a contractor to provide medical linen and laundry services for the Medical Education and Training Campus (METC) at Joint Base San Antonio (JBSA) in Texas. The contractor will be responsible for picking up soiled laundry, washing, folding, and returning clean laundry to the same location within a week. The contract has a base period of 12 months with four 12-month option periods. The contractor must demonstrate the ability to consistently meet the strict weekly pickup and delivery window, guarantee a maximum 1-week turnaround time, and have clear procedures for executing the countersigned delivery ticket process. The contractor must also have a contingency plan in place for vehicle, equipment, or staffing failures.
• The contractor must provide medical-grade linen services, including laundering, finishing, and packaging processes that guarantee all linens are returned in a clean, sanitized, and sterile condition.
• The contractor must have rigorous transport protocols to ensure clean and soiled linens are physically segregated inside transit vehicles to prevent cross-contamination.
• The contractor must have an effective Quality Control Plan (QCP) outlining inspection touchpoints, stain-retreatment protocols, and a clear process for identifying, segregating, and replacing unserviceable or damaged items.
• The contractor must have proven experience providing medical-grade linen services within healthcare environments.