Towing and storage services for seized vehicles

The New York City Taxi and Limousine Commission (TLC) is seeking a qualified vendor to provide comprehensive towing, short‑term storage, long‑term storage, vehicle release, and auction/salvage services for vehicles seized through TLC enforcement actions, as well as towing services for TLC‑owned agency vehicles. The contract is a non‑competitive, M/WBE‑only small purchase (maximum $1.5 M) requiring 24/7/365 availability, real‑time status reporting, and strict adherence to NYC procurement policies. The selected contractor must maintain licensed personnel, appropriate equipment, secure facilities, and a responsive system for owners and the agency. • Provide towing for up to ~30 vehicles per month, with 4‑photo documentation, immediate notification, and delivery to short‑term lot by 8 AM next business day. • Store vehicles ≥5 business days (short‑term) and up to 6‑9 months (long‑term) in secure, fenced lots (capacity 100 each) and manage release only after written TLC authorization. • Conduct auctions or salvage within 30 days of forfeiture, handle title transfers, collect proceeds, remit taxes, and deliver detailed accounting reports. • Maintain a 24/7/365 response capability, with a 1‑hour turnaround on TLC service calls, and provide a real‑time monitoring system accessible by TLC. • Meet insurance, licensing, experience (≥5 years), and M/WBE certification requirements; contract term is one year with possible renewal.