WORKERS COMPENSATION, INJURED ON DUTY CONSULTING & CLAIMS ADMINISTRATION (LAW-RFP26-CLAIMS)

The City of Brockton is seeking a qualified firm to provide workers' compensation and injured on duty claims administration services. The selected firm will be responsible for processing all workers' compensation and injured on duty claims, complying with applicable requirements, negotiating medical and surgical treatment plans, and managing any disputed medical services or bills. The firm will also be required to provide quarterly reports, including financial exposure and claim plans, as well as trend and analysis reports. The contract will have an initial term of one year, with two optional renewal periods of one year each. • Key services include: • Workers' compensation claims administration • Injured on duty claims administration • Compliance with Massachusetts Department of Industrial Accidents and M.G.L. c. 152 • Negotiation of medical and surgical treatment plans • Management of disputed medical services or bills • Quarterly reporting, including financial exposure and claim plans • Trend and analysis reports