DE01--EEG Closed Caption Pro Encoders Support (VA-26-00048876) | POP : 08-03-2026 to 08-02-2027| Avery/Morgan

The Department of Veterans Affairs (VA) is seeking written responses from potential sources that are interested in and capable of providing Closed Caption Pro Encoder Support Services for the Institute for Learning, Education, and Development (ILEAD) in Saint Louis, MO. The contractor will be required to provide annual technical support on Encoder Pro HD492 and Encoder Pro Card OpenGear, as well as firmware support for Closed Caption Pro Encoders. The contractor must also provide an authorized dealer/distributor letter as part of their response. • The contractor must be an authorized dealer/sales partner/reseller of the technical support services and firmware updates for Encoder Pro HD492 and Encoder Pro Card OpenGear. • The contractor must be able to meet the Limitations on Subcontracting. • The contractor must be able to provide a complete Limitations on Subcontracting as part of their response. • The contractor must be able to provide any relevant information to confirm their ability to meet the requirements outlined in this request.