Description
The Texas Parks and Wildlife Department is soliciting bids to establish a blanket contract with an authorized service provider for preventative maintenance and repair services for Applied Biosystems equipment, including a 3500 Genetic Analyzer and a QuantStudio 3 Real-Time PCR System. The contract will commence on December 1, 2025, and continue through November 30, 2028, with options to renew for two additional one-year periods. The contractor will provide labor, parts, supplies, travel fees, and incidental services/fees required to provide preventative maintenance and repair services. Some key responsibilities include:
• Providing regular, scheduled preventive maintenance visits by factory-trained and certified service technicians
• Performing comprehensive tests and checks, including cleaning of optical and fluidic components, calibrations, and performance verification
• Providing onsite service by a technician for unscheduled repairs
• Providing original equipment manufacturer (OEM) parts only
• Providing priority remote support with access to Thermo Fisher Scientific’s remote service center via phone and email
• Utilizing remote capabilities to monitor instrument health, detect anomalies, and predict instrument failures