AMENDMENT ONE: Firm-Fixed Price, Non- Personal, Commercial Service, Purchase Order for a maintenance and support subscription that will provide software updates, technical support, and continued compatibility with existing telecommunications environment.

The Indian Health Service (IHS) Great Plains Area office is seeking a firm‑fixed‑price, non‑personal commercial service purchase order to renew its InformaCast Advanced Notification Enterprise Subscription for one year. The contract covers software updates, technical support, and ensures continued compatibility with the existing VoIP (Cisco Unified Communication Manager) infrastructure across approximately 3,000 endpoints and 665 speakers. The vendor must be an authorized Singlewire reseller and meet all federal compliance requirements; all work will be performed remotely with no travel required. • Renew InformaCast subscription (≈3,000 endpoints, 665 speakers) for 11/02/2026‑11/01/2027 • Provide all software updates, patches, and vendor‑level technical support remotely • Must be an authorized Singlewire reseller and comply with FAR, HHSAR, and IPv6 requirements • No on‑site work; all services delivered remotely • Award anticipated 11/02/2026; submission deadline 10/26/2026