The City of Worcester (including Worcester Public Schools) solicited a consulting firm to design, administer, and report on a comprehensive culture and climate survey for approximately 38,000 students, staff, and families. The consultant is responsible for survey development, multi‑language administration, data collection via the district’s CLEVER platform, and delivery of disaggregated dashboards and reports throughout the 2022‑2023 school year. The contract is a single‑award, lump‑sum agreement with performance required from July 2022 through June 2023.
• Scope includes survey design, online delivery, mixed‑mode family surveys, IRB/consent compliance, and data visualization.
• Target response rates: ≥ 80 % (students), ≥ 50 % (staff), ~ 20 % (families).
• Vendor must provide a web‑based platform integrated with CLEVER and produce summary reports after each administration.