Sympro Maintenance and User Support

This contract is a sole‑source award for Sympro, Inc. to provide maintenance and user support services for the Sympro software system used by Snohomish County. The procurement was issued as a Notice of Intent for Single Source on October 2 2020, with responses due by October 15 2020, and the award was finalized on May 3 2021. • Agency: Snohomish County (Washington) – contact via [email protected]. • Vendor: SYMPRO, INC (sole award). • Scope: Ongoing maintenance and end‑user support for the Sympro application, likely covering updates, troubleshooting, and user assistance. • Procurement type: Sole source, indicating that the county deemed only one vendor capable of fulfilling the requirements.