DEV SVCS LAND INFORMATION SYSTEM/IVR PROJECT

The contract is for the implementation of Accela Automation software for the Town of Queen Creek. The scope of work includes project initiation, Accela Automation setup, updates to best practice configuration, and development of the Solution Foundation. The contract also includes system interfaces, custom report development, and user training. The total cost of the contract is estimated to be around $61,318.50. The key deliverables of the contract include a baseline project plan, a project kickoff presentation, and a solution foundation that meets the requirements of the Town of Queen Creek. The contract also includes a warranty and maintenance agreement. • The contract is for a period of 11 years, with an end date of June 30, 2025. • The contract includes a payment schedule, with full payment due upon signing or receipt of the agency's purchase order. • The contract includes a warranty, with Accela warranting that the Subscribed Services will be available no less than 99.9% of each calendar month. • The contract includes a limitation of liability, with Accela's cumulative liability for any damages not exceeding the fees paid to Accela by the customer during the 12 calendar months immediately preceding the circumstances that give rise to such claim(s) of liability.