PVRCC – PRIORITY DISPATCH ONE PLAN MAINTENANCE PACKAGE – SYSTEM LICENSE RENEWAL, SERVICES & SUPPORT

This contract is a one‑year sole‑source renewal for the “ONE Plan” maintenance package that keeps the City of Roswell’s emergency‑dispatch software operational. The agreement covers the renewal of system licenses, software maintenance, updates, and technical support for the existing Priority Dispatch platform used by the Public‑Safety Radio Communications Center. The vendor, Priority Dispatch Corporation, will provide all proprietary licensing and support services, ensuring continuity of the city’s medical, fire, and police call‑taking capabilities. • Scope: Software license renewal, maintenance, updates, and support for a proprietary emergency‑dispatch system. • Value: Approximately $69,531.37 for a 12‑month term. • Sole‑source justification: Only Priority Dispatch can supply the required proprietary licensing and support.