Services, Pen Testing (920-37)

This contract is for the provision of cloud-based software implementation, usage, and support services, including penetration testing, to the City of St. Petersburg, Florida. The contract has a term of 3 years, with the option to renew for additional 1-year terms. The contractor, Horizon 3 AI, Inc., will provide the city with access to its software and hosting services, and will perform implementation and support services as needed. The contract includes provisions for security, data backup, and disaster recovery, as well as requirements for service availability and performance. The city will pay the contractor a subscription fee, which will cover all costs associated with the provision of the services. • The contract includes a payment schedule, which outlines the fees to be paid by the city to the contractor. • The contract includes provisions for the protection of city data, including requirements for data backup and disaster recovery. • The contract includes requirements for service availability and performance, including a service availability minimum of 99.9%. • The contract includes provisions for security, including requirements for the protection of city data and the prevention of unauthorized access to the software and hosting services. • The contract includes a scope of work, which outlines the specific services to be provided by the contractor, including penetration testing and vulnerability assessment.