Description
The Department of Citywide Administrative Services (DCAS) is seeking qualified vendors to provide comprehensive job‑analysis, test‑development, scoring, and study‑guide creation services for a wide range of city civil‑service titles, as well as to administer computer‑based examinations both in‑person and online with proctoring. The work will be performed under three service options, with up to six separate three‑year contracts (three for job‑analysis, one for in‑person CBT, two for online CBT). Vendors must be capable of handling large‑scale testing (≥ 600 candidates per in‑person session and ≥ 5,000‑10,000 simultaneous online candidates), provide necessary hardware, technical support, and comply with DCAS security and MWBE requirements. The total anticipated funding is $3 million over the contract term.
• Service Option 1 – Job analysis, test design, scoring, and study‑guide production for 15 job‑category groups.
• Service Option 2 – In‑person computer‑based test administration, site setup, proctoring, and reporting.
• Service Option 3 – Online CBT platform with live or remote proctoring, capacity for up to 10 k concurrent users.
• Mandatory compliance with New York City MWBE participation goals, security riders, and whistle‑blower protections; contracts may be awarded to up to six vendors.