Entry Level Fire Fighter Exams

The City of Tucson seeks a qualified vendor to design, host, and administer an online, remotely‑proctored entry‑level firefighter written exam. The contractor will develop test content aligned with the city’s firefighter job description, provide a secure SaaS testing platform, manage remote proctoring via webcam, handle scoring, reporting, and candidate support, and retain data for five years. The solution must meet WCAG 2.1 AA accessibility standards, support up to 1,000 concurrent candidates per testing cycle, and be usable for at least two years or two testing cycles. The City will supply eligibility criteria; the contractor will not conduct the physical CPAT. • Scope: exam design, platform provisioning, remote proctoring, scoring, reporting, technical support, data storage, and security compliance. • Volume: 500‑1,000 candidates per annual testing cycle. • Timeline: RFP issued Oct 29 2026, pre‑bid meeting Nov 9 2026 (optional), questions due Nov 11 2026, proposals due Nov 23 2026. • Deliverables: online exam platform (cloud‑hosted SaaS), remote proctoring service, candidate study guide (optional purchase), score reports within 3 days, secure recordings, accessibility compliance, audit‑ready security documentation. • Contract term: minimum 2 years, with data retention for 5 years after contract close‑out.