06926P0014-RFP for Adult Protective Services Contracts.

The New York City Department of Social Services / Human Resources Administration is seeking four city‑wide contractors to deliver Adult Protective Services (APS) for adults 18 + who are vulnerable due to mental or physical impairments. Contractors will conduct rapid‑response investigations, comprehensive assessments, develop service plans, provide case management, financial advocacy, housing assistance, and coordinate with other city agencies. The three‑year base contract runs from July 1 2027 to June 30 2030 with an optional three‑year renewal. Total maximum funding is $32,770,035 (including a 10 % indirect‑cost rate), roughly $8.2 M per award. Proposals must be submitted through the PASSPort portal, and vendors must have an approved HHS Pre‑qualification in PASSPort. The solicitation includes a pre‑proposal conference on October 15 2026 (WebEx) and a question deadline on the same date. • Four contracts awarded city‑wide, each covering ~500 adult‑protective‑service cases per year (up to 115 % capacity). • Required services: rapid‑response investigations (24 hr for life‑threatening), comprehensive assessments, monthly case‑management visits, preventive‑service program visits, and extensive reporting. • Funding: $32.77 M total for three years (including 10 % ICR), with annual ceilings of $10.92 M overall and ~ $2.74 M per award. • Mandatory compliance: PASSPort registration, HHS pre‑qualification, community‑hiring goals (1 hire per $500 k), and adherence to NYC APS Net documentation standards. • Pre‑bid conference (WebEx) on 10/15/2026; proposal deadline 11/6/2026, 2:00 PM (local time).