This contract is for pest control services, including cockroaches, house mice, Norway rats, roof rats, house ants, millipedes, earwigs, house crickets, centipedes, spiders, and paper wasps. The contract includes dedicated account management, customized professional services, and 24/7/365 accessible dispatch requests. The vendor, Rentokil North America, Inc. dba Terminix, will provide market competitive pricing and respond to service requests within 4 hours or less. The contract has a term of 3 years, with the option to renew for 2 additional one-year periods. Key aspects of the contract include pricing, delivery provisions, and termination clauses.