Scientific Equipment Maintenance 2 ION Chef Sequencers (ION S5 XL and ION S5 Prime)

This contract provides a one‑year, firm‑fixed‑price maintenance service for three Thermo Fisher Ion sequencing instruments located in a NIH laboratory. The sole‑source award grants Life Technologies exclusive rights to perform all preventive maintenance, emergency repairs, software updates, and parts replacement, with response‑time guarantees of two business days for service‑zone 1/2 customers and three days elsewhere. The agreement includes one scheduled annual preventive‑maintenance visit and unlimited on‑call repair coverage, with all travel, labor, and material costs bundled in the fixed price. No training is included, and remote technical support is available as needed. • Covers Ion Chef (SN 242‑470‑813), Ion S5 XL (SN 277‑281‑705‑0213) and Ion S5 Prime (SN 277‑391‑907‑0236). • Service performed on‑site at 5625 Fishers Lane; response times 2‑3 business days. • Sole‑source award to Life Technologies, the exclusive manufacturer and certified service provider.