Description
The Cuyahoga County Sheriff’s Department solicited a three‑year, county‑wide 24/7 dispatch operations contract to replace its existing dispatch center. The selected vendor must provide all hardware, software, networking, and ongoing maintenance required to operate the dispatch center, integrate with the county’s existing CAD, LEADS, and radio systems, and meet Ohio state training and emergency‑medical dispatch standards. The contract includes a transition period beginning January 2021, with the County supplying two Motorola MCC 7500 consoles and the vendor assuming responsibility for all other equipment, circuit connectivity, and related costs. Full‑inclusive pricing, extensive insurance coverage, and compliance with state‑mandated training are mandatory. The procurement timeline featured a pre‑proposal teleconference (Sept 24, 2020), a bid deadline (Oct 9, 2020), and a three‑year performance term with the possibility of extension through amendment.