Awarded vendors
- Selectron Technologies, Inc.
Description
The City of Tucson has awarded a contract to Selectron Technologies, Inc. for the upgrade of their IVR system. The contract includes the provision of professional services for the upgrade, including the addition of new features such as numeric address verification, survey module, and reconnect capability. The contract also includes the integration of the IVR system with the existing back-end database, CentralSquare Naviline, and the transition to a new backend database, Infor Hansen. The total one-time setup fee for the contract is $95,750. The contract has a term of one year, with the option for renewal.