BRAIN CORE Subscription & Updates Bundled with 3 Years of Basic Maintenance

The City of Santa Fe has entered a three‑year sole‑source agreement with GridWatch LLC for a BRAIN software subscription, updates, and basic maintenance. The contract totals $201,228.75, covering licensing, support, and cloud‑hosted platform upkeep for the proprietary BRAIN utility‑billing system. GridWatch will provide tiered incident support, routine bug fixes, and limited enhancements, with explicit exclusions for custom feature development. Payments are made via a single invoice with net‑60 terms. • Scope: 3‑year maintenance & updates for the BRAIN SaaS platform, including ticket‑based support (P1–P4) and cloud‑service administration. • Financials: Fixed total price $201,228.75 (≈ $62 K per year) plus applicable NMGRT tax; no recurring milestones beyond the single invoice. • Vendor exclusivity: GridWatch asserts proprietary ownership of BRAIN, justifying the sole‑source award; any work beyond the defined scope (new utilities, new APIs, extra features) requires separate change‑request proposals.