Change Order #3 IVR/IWR System Maintenance & Support

This contract is for the maintenance and support of WorkForce West Virginia's IVR/IWR system, including disaster recovery services. The contract has a term of one year, with an option to renew. The vendor, Diamond Technologies Inc., will provide support and maintenance services for the system, including professional services for customization and training. The contract has a estimated value of $175,000. • The contract includes services such as IVR/IWR system maintenance and support, disaster recovery services, and professional services for customization and training. • The contract has a term of one year, with an option to renew. • The vendor, Diamond Technologies Inc., is a corporation based in Delaware. • The contract has an estimated value of $175,000.