Answering Services

The County of Riverside Department of Animal Services is seeking answering services to support their mission. The successful contractor will provide answering services to the public in the highest standards outside normal business hours or during emergency situations. The department has four animal shelters located throughout the county, and the contractor will need to provide services for these locations. The average number of calls per month is approximately 2491 standard calls and 1863 screened calls. The department's expenses average around $50,000 annually. • The contract is for answering services for the Riverside County Department of Animal Services. • The contractor will provide services outside normal business hours or during emergency situations. • The department has four animal shelters located throughout the county. • The average number of calls per month is approximately 2491 standard calls and 1863 screened calls. • The department's expenses average around $50,000 annually.