Primordial Communicator Software Licensing and Support

The University of New Mexico Hospital is procuring a three‑year continuation of licensing, maintenance, support, and related professional services for its existing Primordial Communicator and workflow environment used in radiology. The award is a sole‑source contract to Primordial Design Inc., reflecting the proprietary nature of the software and the need for vendor‑specific expertise. The contract value is $387,202.56, covering software subscriptions, upgrades, technical support, infrastructure components, and consulting services required to keep the system operational and compliant. • Scope includes software licenses, subscription renewals, maintenance, updates, and professional services for the Primordial Communicator platform. • Duration runs from 31 August 2026 to 31 August 2029, with a potential renewal under New Mexico law. • Vendor must provide all services compatible with the existing proprietary system; no alternative vendors are permitted.