The County of Hawaii is seeking a vendor to provide plotter maintenance service for two OCE Plotwave printers, models 350 and 360, located at the Department of Public Works. The service should include cleaning and servicing the printers, as well as providing all parts and labor, except for consumables. The vendor should also provide a quote before proceeding with any repairs and complete the repairs on-site within 48 hours after parts arrive. The contract is for a one-time service, and the total cost should be inclusive of tax.
• The OCE Plotwave 350 is located at the Building Division and has issues with toner printing light on the right-hand side of the sheet.
• The OCE Plotwave 360 is located at the Engineering Division and has issues with uneven printing, scanning failures, paper roll creeps, and toner marks.
• The vendor should provide a quote before proceeding with any work.
• The contract is for a one-time service, and the total cost should be inclusive of tax.