Description
The Early Learning Coalition of Brevard County is seeking a qualified firm to provide hosted information technology and support services. The selected firm will be responsible for providing labor and tools, including Microsoft Office 365 Cloud backup, Microsoft 365 Business Premium Non-Profit Licenses, anti-spam/URL filtering, cyber security training, IT support and troubleshooting services, and managed security services for endpoints. The firm will also be required to provide assistance in managing VOIP phone services and coordinating with the current IT service provider. The contract is expected to start on July 1, 2026, and will run for three years, with two possible renewals. The Coalition is looking for a firm with experience in providing similar services to mid-size organizations, and the selected firm will be required to provide a fixed fee schedule with cost per user/data usage pricing.
• The firm will be responsible for providing IT support and services to the Coalition's 50 full-time staff members.
• The firm will be required to provide a managed endpoint detection and response (MDR) system, as well as identity threat detection and response (ITDR) services.
• The firm will be required to provide cyber security training to Coalition staff.
• The firm will be responsible for managing the Coalition's email system, including providing anti-virus and anti-malware protection.
• The firm will be required to provide data backup and disaster recovery services.