ICS System Support & Maintenance (Bell & Clock Systems)

The Long Beach Unified School District seeks a qualified vendor to provide district‑wide support and maintenance for its Intercom, Clock, and Bell Safety (ICS) systems. The contractor will be responsible for diagnosing and repairing system failures, performing preventive‑maintenance on a quarterly, semi‑annual, and annual schedule, updating software/firmware, providing emergency response, and delivering regular service reports. The contract runs for a three‑year base period (August 1 2026 – July 31 2029) with up to two one‑year extensions based on performance. • Covers approximately 84 schools and administrative facilities, including a site on Catalina Island. • Requires a California C‑7 low‑voltage contractor license, DIR registration, prevailing‑wage compliance, workers’‑comp insurance, and a suite of safety/environmental certifications. • Service‑level expectations: ≤ 2 hr response for emergencies, ≤ 24 hr for urgent issues, and 48‑72 hr for routine requests. • Pricing must be submitted via the PlanetBids portal in a prescribed Excel template covering per‑site preventive‑maintenance fees, labor rates, parts markup, battery‑service fees, and equipment rental rates. • The vendor is responsible for all travel, ferry, lodging, and related costs for work on Catalina Island.