The Department of Veterans Affairs is conducting a Sources‑Sought market survey to identify vendors capable of providing comprehensive preventive maintenance, repair, upgrades, and support for TrueBeam linear accelerators and associated ARIA/Eclipse oncology software at the LTC Charles S. Kettles VA Medical Center in Ann Arbor, MI. The effort covers a five‑year performance period (March 15 2027 – March 14 2032) and requires on‑site emergency response, remote technical assistance, parts provisioning, and training. Vendors must meet VA security, privacy, infection‑control, and equipment‑warranty standards and submit a response by September 23 2026.
• Scope includes preventive maintenance, emergency repairs, software upgrades, and one‑day training for TrueBeam LINAC (SN H191314 & H192036) and ARIA/Eclipse OIS.
• Contractor must provide all parts, labor, and technical phone support, and submit detailed service reports within 24 hours.
• Minimum uptime guarantee of 96 % for applicable systems.
• Performance period: March 15 2027 – March 14 2032 (5 years).
• Responses must include business details, SAM UEI, NAICS code, size, ownership status, and any applicable GSA/FSS contract numbers.
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