ANNUAL CONTRACT FOR IDENTITY AND ACCESS MANAGEMENT (IAM) SOLUTION

The San Antonio Water System is seeking a qualified respondent to furnish, implement, and maintain a modern Identity and Access Management (IAM) solution. The selected solution must provide secure, scalable, and standards-based authentication and authorization services that improve security posture, reduce internal maintenance burden, and support future digital growth. The IAM solution must integrate seamlessly into the existing portal experience and must not require customers to be redirected to a vendor-hosted site for authentication or account management. Key features of the required IAM solution include: • Secure, scalable, and standards-based authentication and authorization services • Embedded, white-labeled approach with full customization and branding alignment • Integration with existing enterprise systems • Support for customer-facing authentication, registration, and account management interactions within the organization’s portal experience