CUSS Kiosk Software Replacement

Horry County Department of Airports is looking for qualified firms to design, implement, and provide ongoing support for an integrated Common Use Self Service (CUSS) kiosk software platform. The solution must deliver reliable, secure, and efficient passenger‑facing self‑service capabilities throughout the airport, covering everything from check‑in to baggage drop and payment processing. The award will encompass full software development, system integration, testing, deployment across multiple kiosks, and long‑term maintenance and updates. • Design and develop a scalable CUSS kiosk application compatible with existing airport hardware. • Implement robust security features, including data encryption and compliance with TSA regulations. • Provide full lifecycle support: installation, training, documentation, and ongoing technical assistance. • Ensure high availability and performance to handle peak passenger volumes. • Deliver a project plan with milestones, testing protocols, and post‑deployment support schedule.