Point of Sale License Kiosks

The State of Wisconsin is seeking vendor proposals for the supply, installation, and ongoing management of Point‑of‑Sale (POS) license kiosks to be deployed to various field agents. The solution must include the hardware kiosks themselves and a comprehensive managed‑service package that covers a 24×7x365 service desk, endpoint management, endpoint detection and response (EDR), and an advanced exchange‑replacement program for faulty units. Vendors must be able to act as a single point of contact for all support interactions. • Provide hardware “Kiosks” that meet POS licensing requirements. • Deliver a Managed Service Desk operating 24/7/365. • Offer Endpoint Management and Endpoint Detection & Response services. • Include an Advanced Exchange Replacement program for kiosk failures. • Serve as the sole point of contact for all DNR kiosk support. • Respond to the solicitation by the posted deadline and answer any questions by 11/09/2026.