For Point of Sale Software and Implementation Services

The City of Waco is issuing an RFP to procure a cloud‑based point‑of‑sale (POS) software platform and full implementation services for multiple municipal facilities—including the Cameron Park Zoo, Waco Mammoth National Monument, Texas Ranger Museum, Destination Marketing, and the STEAM Center. Vendors must supply the core POS application plus at least one additional module (e.g., concessions, admissions, inventory, membership, or donation management), perform data conversion from legacy systems, integrate with existing financial (Tyler EERP), donor (Blackbaud Altru), and e‑commerce (Shopify) platforms, and provide project management, training, go‑live support, and ongoing maintenance for a minimum five‑year term. The procurement timeline runs from issuance (Oct 15 2026) through a non‑mandatory pre‑bid Zoom meeting (Oct 22 2026), question deadline (Oct 26 2026), proposal due date (Nov 5 2026), and award expected early 2027, with go‑live slated for summer 2027. • Required deliverables: cloud POS software, implementation services, data migration, integrations, reporting, training, and post‑implementation support. • Mandatory contract term: ≥ 5 years; optional extensions tied to CPI‑U or 3 % cap. • Evaluation will consider technical fit, experience, pricing, and references from at least five comparable public‑sector clients. • Submissions accepted electronically via Bonfire or by sealed hard copy to the City’s Purchasing Services office.