Maintenance of Self Pay Stations in State Parks

The State of Nevada’s Department of Conservation and Natural Resources is seeking a qualified vendor to provide maintenance, technical support, and reporting services for the existing 22 self‑pay kiosks located at various state parks. The contract will cover hardware upkeep, software updates, PCI‑DSS compliance, data reporting, and consumable supply coordination, with an option to propose replacement kiosks if a clear operational or financial benefit can be demonstrated. The award will be a two‑year contract with two possible one‑year renewal options, and the State prefers Nevada‑based vendors (5 % price preference). • Scope includes preventive maintenance, on‑site and remote troubleshooting, and daily/monthly transaction reporting. • Vendors must supply receipt‑paper consumables; park staff will handle routine replenishment. • Connectivity requirements involve cellular (AT&T/Verizon) or LAN where available; some sites (e.g., Valley of Fire, Sand Harbor) lack network coverage. • Evaluation is weighted 35 % technical qualifications, 35 % technical approach, 20 % staffing/support, and 10 % cost; replacement proposals will be compared against pure‑maintenance pricing.