AppXtender Software License, Maintenance and Support

The West Virginia Purchasing Division is seeking a vendor to provide AppXtender software licenses, maintenance, and support for the West Virginia Division of Motor Vehicles (DMV). The contract will be for one year with three one-year options for renewal. The vendor will be required to provide professional services, including system enhancements, upgrades, implementation, analysis, and project planning. The vendor must have experience with AppEnhancer systems and be able to provide documentation and samples that illustrate the capabilities of the AppEnhancer Programming Interfaces (APIs). • The vendor must provide a primary technical support phone number and primary technical support email address. • The vendor must be available on an "On Call" basis in case of emergencies after normal business hours. • The vendor must be capable of providing an onsite resource within six hours of request for onsite assistance. • The vendor must provide costs for licenses and maintenance of the AppEnhancer software. • The vendor must provide professional services, including system enhancements, upgrades, implementation, analysis, and project planning.