Description
The County of Gwinnett, Georgia is seeking a vendor to provide a full‑service emergency‑medical‑patient‑billing system and associated records‑management functions on a one‑year contract with up to four one‑year renewal options. The vendor must deliver software, hardware, integration with the existing ePCR system, comprehensive billing and accounts‑receivable processing, extensive reporting, and 24/7 data access while complying with a broad set of security, privacy, and insurance requirements. The compensation model is a percentage of collected revenues, with the exact rate left to each bidder.
• Provide an EMS electronic billing platform that integrates daily with ESO Solutions ePCR (NEMSIS format) and supports electronic claim filing for Medicare, Medicaid, and commercial carriers.
• Deliver unlimited‑user, 24/7 access to the billing database, monthly performance reports, write‑off handling, and on‑site/virtual training for County staff.
• Satisfy rigorous security and privacy standards (HIPAA BAA, NIST 800‑53, GovRAMP, CJIS, PCI‑DSS) and maintain required insurance coverages (CGL, Auto, Workers’, Umbrella, Professional Liability).
• Submit a percentage‑based fee schedule, comply with a strict submission deadline (7 Oct 2026 2:50 PM), and be prepared for up to five years of contract performance including optional renewals.