Description
The State of West Virginia’s Department of Administration is seeking a qualified vendor to provide an Informal Dispute Resolution Process. The contractor will facilitate mediation and conflict‑resolution services for internal agency disputes, develop procedural guidelines, conduct training sessions for staff, and maintain records of all mediated cases. The effort is classified as a miscellaneous service under a centralized request for quote.
• Service type: mediation/alternative dispute resolution (ADR) for state agency personnel
• Scope: design and implement an informal dispute‑resolution framework, conduct up to X mediation sessions per year (exact number not specified)
• Deliverables: written procedures, training materials, facilitation of disputes, post‑mediation reports
• Contract type: non‑competitive (CRFQ) – vendor selected based on quotation and qualifications
• Location: services performed primarily in Charleston, WV, with possible remote sessions