The U.S. Citizenship and Immigration Services (USCIS) is seeking to consolidate sign language interpretation services for its offices in Zone 5, which includes states such as Montana, Idaho, Washington, Oregon, California, Arizona, Guam, Alaska, and Hawaii. The services will be procured under the DHS CAS multiple award BPA, and the acquisition strategy ensures small business participation. The consolidation is expected to result in significant benefits, including increased efficiency, cost savings, and quality improvements. The services required include sign to voice, voice to sign, and other available SLI services to support USCIS employees who are deaf and hard of hearing. Some key points about the job include:
* The services will be provided to support USCIS employees who are deaf and hard of hearing.
* The services will be used for various work-related functions, including in-person and virtual meetings, trainings, town halls, interviews, and other events.
* The contractor will be required to provide a stabilized approach to retaining personnel, which is expected to increase the quality of services.
* The consolidation is expected to result in cost savings, including a reduction in the number of clearances required for interpreters.
* The acquisition strategy ensures small business participation, with the services being procured under the DHS CAS multiple award BPA.