Description
The California Department of Veterans Affairs (CalVet) is seeking a qualified contractor to provide on‑call mobility‑equipment maintenance and repair services for the Veterans Home of California – Yountville. The work includes routine inspections, preventive maintenance, diagnostics, and repairs of wheelchairs, power‑assist devices, and related equipment, performed either on‑site or at the contractor’s shop upon request. Service must be available up to three days per week (max 4 hours per day) during normal business hours, with urgent repairs responded to within two hours and non‑emergency repairs within 48 hours. The contractor must submit detailed service reports, manage parts procurement with prior written estimates, and comply with extensive insurance, certification, and DVBE participation requirements. No guaranteed minimum hours are provided; payment is based on rates detailed in the Exhibit B‑1 rate sheet and actual parts costs.
• Perform maintenance, inspections, and repairs of wheelchairs, scooters, and related mobility devices at the Yountville Veterans Home or contractor’s location.
• Provide rapid response: ≤ 2 hours for urgent repairs, ≤ 48 hours for non‑emergency repairs; aim to complete repairs the same business day.
• Submit service reports within 5 business days and monthly invoices; reimbursement for actual parts costs plus shipping/taxes after prior written estimate approval.
• Meet California state insurance, licensing, and DVBE participation goals (minimum 5 % DVBE work, with incentive adjustments).