RFP For the Operation and Maintenance of a Ferry Service at Randall's Island Park, Manhattan

The City of New York’s Department of Parks and Recreation is seeking a qualified vendor to operate and maintain a ferry service that will serve Randall’s Island Park, providing transportation for park visitors and supporting the park’s recreational programming. The contract will cover day‑to‑day ferry operations, vessel maintenance, staffing, safety compliance, and customer service functions. • Operate a scheduled ferry service between Manhattan and Randall’s Island, ensuring reliable, safe, and timely transport for park patrons. • Perform routine and preventive maintenance on vessels, including mechanical, electrical, and hull inspections, in compliance with NYS and US Coast Guard regulations. • Provide staffing (captains, crew, ticket agents), customer service, ticketing, and on‑site safety management, including emergency response protocols. • Manage all related administrative duties such as scheduling, permits, insurance, and reporting to the Department of Parks and Recreation. • Deliver a comprehensive operations plan, cost structure, and sustainability measures as part of the proposal package.