Description
The Texas Health and Human Services Commission (HHSC) is seeking competitive bids to establish contract(s) for Rhapsody Subscription Development 4 Sandbox. The required services include providing Rhapsody Subscription Development 4 Sandbox instances for internal use, with 50 Comm points per sandbox license (4) development license (Sandbox). The contractor will be responsible for performing contracted services, including minor adjustment call-back services, Monday through Friday between 8 a.m. and 5 p.m. (Central Time). The contractor must respond to all service calls within four hours of the HHS Agency request.
Key aspects of the job include:
• Providing Rhapsody Subscription Development 4 Sandbox instances
• Performing contracted services, including minor adjustment call-back services
• Responding to service calls within four hours of the HHS Agency request
• Complying with the terms and conditions outlined in the IFB and resulting contract
The contract will be for a term to be determined, with the possibility of renewal or extension. The contractor must comply with all applicable laws, regulations, and standards of conduct.